eight COMMON QUESTIONS...

Where can I drop my clothes off for cleaning?

You can drop all your garments off at one of two locations... 

 

  •  5725 Vedder Rd #6, Sardis - Near Garrison

  •  Cottonwood Mall Chilliwack (inside Sedreh's Alterations)

What’s the difference between Dry Cleaning and Eco Cleaning?

 

Traditional Dry Cleaning is the use of toxic based solvents to clean clothes. Clothes that are dry cleaned are soaked in a solvent called perc, which is the traditional cleaning method for most cleaners. They are then dried in the same machine and get pressed using either forming machines or by hand.

As you can see, dry cleaning is not really dry at all.

 

100% eco-friendly cleaners like Suits & Socks use specially designed equipment and non-toxic cleaning solvents to gently wash your garments and deliver them back to you fresher, cleaner, and brighter.

 

Because of the advances in garment cleaning machines and cleaning products, your clothes do not have to go through the chemical process anymore. There is little chance of anything bad happening to your garments by getting them cleaned the eco-friendly way.

 

You will notice, however, that they smell better, look brighter, and feel softer! 

What else is planet-friendly with Suits & Socks?

 

  • We also use recyclable packaging if possible

  • We offer FREE delivery service which cuts down on vehicle emissions

 

  • We use natural stain removers when possible

 

  • We recycle our containers, paper, and plastics

 

  • We offer reusable laundry bags

  • We have a recycle hangers program

Do you have hidden fees?

 

We are the home of transparent pricing and a simple per lb laundry model so we try to not have any extra charges.

 

Sometimes certain garments may need some additional stain removal procedures or have delicate fibers and might incur additional charges. In this case, we will discuss the issue with you prior to cleaning. If you ever have any questions about your billing, please e-mail info@suitsandsocks.com or call us and we'll answer any questions you may have on pricing.

 

 

Do you attempt to remove spots from my wash n fold orders as well?

 

We have a process to ensure your garment(s) always receive the best care. If you have an unusual spot that needs attention please alert us of it.

 

Most regular wash n fold laundry spots will be removed during the cleaning process. Please make sure that all items in the wash n fold bags are safe to be cleaned with your other clothes.

 

 

I received a Coupon/Promotional code how can I use it?

 

 When you drop your garments off at the store location, just bring the coupon with you or simply mention the promotional code.  

 

 

How Can I Pay?

 

If you pay at the store we accept all credit cards and debit, including tap. If you are a member of our laundry club your payment details will be on file and charged prior to delivery.

Do you offer Pickup & Delivery Service all Over?

If you live or work in Chilliwack, Cultus Lake, or Yarrow we've got you covered!

 

Remember this service is offered only to our corporate clients and our Laundry Club Members.

 

Please call or email us to learn more.

Have a question that wasn’t answered on this page? email us info@suitsandsocks.com